Adherence & Supervision Coordinator

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MAPS Public Benefit Corporation (MAPS PBC) catalyzes healing and well-being through psychedelic drug development, therapist training programs, and sales of prescription psychedelics prioritizing public benefit above profit. Founded in 2014, MAPS PBC is a wholly-owned subsidiary of the Multidisciplinary Association for Psychedelic Studies (MAPS) a 501(c)(3) nonprofit. 

MAPS PBC is committed to the evolution of psychedelic healing modalities. We are building a diverse and inclusive workplace where we learn from each other.  We value transparency, autonomy, experimentation, and kind, direct feedback. We welcome applicants who thrive in the midst of a growing organization that values science and healing.

We believe in diversity and inclusion of people of all backgrounds, genders, races, ethnicities, sexual orientations, educational backgrounds, military and veteran status, religions, abilities, and perspectives. MAPS PBC values and seeks applicants who are people of color, queer, transgender, gender non-conforming, and gender fluid people. MAPS PBC strives to establish a supportive, equitable and accessible work environment.

Call for Candidates

Reporting to the Director of Training and Supervision, the Adherence and Supervision Coordinator supports programs and staff who monitor the delivery of MDMA-assisted psychotherapy for PTSD in MAPS protocols.
This position requires competence in program coordination, project management, remote work environments, communication, meeting facilitation, team building, scheduling, contracts, creation and management of spreadsheets. Due to the sensitive and protected nature of psychotherapy clinical trials and clinical supervision, this position requires an individual who respects and is able to uphold confidentiality. Training in HIPAA and Good Clinical Practice will be provided on the job. Preferably the person filling this position will have worked in clinical research and/or mental health settings. The ideal candidate is engaged in therapeutic and self-care practices, is familiar with the process of clinical supervision and the conduct of psychotherapy.
Suitable candidates are able to work well in a fast-paced environment and excel at organizing and managing lots of information virtually. Interested and qualified candidates are encouraged to apply online at: tinyurl.com/applyMPBC

 

Location

This is a remote position from a suitable home office with a private and quiet area to work. Secure internet and reliable phone reception are required. This position requires frequent phone and internet meetings. Certain home office expenses may be reimbursed. A work computer will be provided. The MPBC headquarters office is located in Santa Cruz, CA. Occasional travel nationally and internationally may be required.

 

Hours

Full time position, 40 hours per week. Applicants must be available 40 hours a week, during normal business hours. Exact schedule may be arranged upon hire. Occasional evening and weekend hours may be required.

 

Position Duties

    • Coordinate Adherence Rating and Supervision Programs, international virtual programs that assess quality and adherence to clinical trial protocols as well as delivery of clinical supervision to therapy providers
    • Coordinate Adherence Rater independent contractors in the EU and UK, includes scheduling, assignment, program and people support
    • Assist in onboarding new Adherence Raters into active study protocols, lead orientation calls, provide necessary documents, coordinate on database access, answer questions
    • Implement infrastructure for new programs, including development of spreadsheets and databases for coordinating therapy sessions, procedural documents and working instructions, Adherence Rater assignments, and Supervision
    • Plan training programs with Lead Adherence Raters, review and recruit qualified trainees, schedule online training calls and homework assignments, communicate with trainees weekly, track course progress and grades, process data for statistical analysis, graduation, and monitoring of progress.
    • Support Supervisors and Therapy Pairs in Clinical Supervision, including assignment, video access, documentation, tracking Supervisee progress and graduation
    • Receive and process requests for Supervisor review, coordinating with site staff, Therapy Pairs, Clinical Research staff, Supervisors, track requests through resolution with sensitivity to confidentiality
    • Coordinate with US-based Adherence and Supervision Coordinator
    • Participate in weekly meetings to operate Adherence and Supervision globally, including weekly meetings with manager and US-based staff
    • Work alongside video tech specialists and data security staff to assign protected video content, manage online users, address basic technical issues
    • Coordinate with regional Adherence Leads who facilitate monthly Adherence Rating meetings, to promote program support, self-care, and team building
    • Coordinate with Accounting on contracts and invoices
    • Create feedback surveys and analyze results for program improvements
    • Contribute to Training and Supervision Department planning and goals

Minimum Requirements

    • 2+ years of experience in program coordination and project management
    • Experience with training and education programs, scheduling, confidential and sensitive content handling
    • Familiarity with mental health field, clinical research, and the process of psychotherapy
    • Awareness of MDMA-assisted psychotherapy and psychedelic research
    • Ability and willingness to work in a remote environment, on a computer during normal office hour

Additional Competencies

    • Comfortable navigating Mac and PC operating systems
    • Comfortable using internet applications
    • Experience using Microsoft Office Applications (Word, Excel, Outlook)
    • Excellent communication skills (oral and written)
    • Ability to ask clear, goal-oriented questions
    • Excellent attention to detail and problem-solving skills
    • Self-motivated to complete tasks within agreed-upon deadline, ability to communicate clearly about deadlines and expectations
    • Able to manage time well and ask for support when needed
    • Quick learner, excited about learning to use systems in new contexts
    • Able to support the following tools in multiple, pre-specified contexts. Prior experience a plus, some training will be provided: Smartsheet, Zoom, Asana, AWS, Moodle, Medrio, Google Forms, CRM database, spreadsheets

General Responsibilities

  • Communicate and collaborate with key players, internal and external staff.
  • Check in regularly with Manger and complete assignments by agreed deadline.
  • Document process and provide regular updates.
  • Proactively seek methods of improvement, of individual work and project outcomes.
  • Proactively work to streamline work flows, build efficiency, security and user interface of various platforms.

 

Compensation

Salary range disclosed upon request. Includes full benefits package.

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MAPS PBC is a wholly-owned subsidiary of the Multidisciplinary Association for Psychedelic Studies (MAPS). MAPS is a 501(c)(3) non-profit research and educational organization.